Kryptono tries to improve SMS Auth coverage. However, some countries and areas are currently not supported.
If you cannot enable SMS auth, please refer to our Global SMS coverage
If your area is not covered on the list, please enable Google Auth, and refer to this link
If your area is in the list of SMS Authentication Coverage but you still can't receive the SMS code, please try out other options here
- Ensure the Cellphone has a good signal, otherwise, please re-position to a better spot.
- Close Anti-virus software and/or firewall apps on your cellphone;
- Restart your cellphone.
For now, some countries are not supported by Kryptono’s SMS system. If this applies to you, please use the Google Authentication Verification to bind it to your Kryptono’s account for security.
If you wish to reset your SMS Authentication, please follow this link.
In case, you try various way but still can't help it. Please feel free to drop a ticket here so that Kryptono Support can assist you more.